Product Updates

Discount one rate without touching the rest

You can now apply a percentage discount to the hourly, distance, item, weight, volume, drop or wait rate individually, in the App Portal and Team Portal.

Bill by the hour without showing times

A new Hourly, No Times customer invoice template bills hourly without the start and finish columns, for customers who do not need to see the times.

See every stop behind a run charge

Customer invoice spreadsheets now list each stop under a run level charge, the same way trip level charges already do, so customers can see what each run charge covers.

Labels show the recipient's name

Shipment labels now print the contact name for the stop instead of the customer or company name.

Your sort order holds

The Process Charges Trips grid now keeps your sort on multiple columns for the session, so you do not have to re-sort it.

Sign in with Okta

Enterprise Single Sign On now supports SAML 2.0, so organizations using Okta can connect, alongside Microsoft Entra ID.

Update a driver's member code from your own system

A new API endpoint lets you update a team member's member code without logging in to Locate2u.

Export Team Portal grids straight to Excel

Process Charges and Trips and Runs now export to Excel with your filters applied.

Choose which jobs text your customers

You can now exclude SMS notifications by stop source.

Confirm a booked delivery date by text

When a delivery date is booked, you can now send the customer an automatic SMS as well as an email, so they know the date without having to ask.

Breaks built into the optimized route

A driver's break start and end now flow into their optimized route.

Protect the driver app if a phone goes missing

Drivers can now lock the app with Face ID or fingerprint, with a PIN they choose as a backup.

An onboarding checklist drivers can rely on

The onboarding checklist has been rebuilt.

Proof of delivery cannot be skipped

If your team requires photos or a signature, a stop can no longer be completed from the stop detail or status picker without them.

Runs are now on the new driver app

Drivers on the new app can now work in runs, exactly as they did on the old one.

Breaks show up in the app

Driver breaks now appear in the new app alongside their stops, so a driver can see when their break is coming rather than guessing or asking.

Know before you leave the depot

When a driver starts a trip, the app now warns them if any items on their run have not been loaded onto the vehicle.

The app updates itself

The new driver app now picks up updates quietly in the background, whether it is open or not.

Fold loose stops into a new run in one step

When you create a trip and the system spots an existing trip for that driver and day, you can now choose to sweep any loose stops into the new run at the same time.

Bulk SMS works for the biggest teams

The Select Stops step in Send Bulk SMS now loads for high volume teams, so a busy operation can message a whole day's stops in one go.

Faster across the board

Several of the busiest screens got quicker in August, including Process Charges search, stop lists and reporting sync.

Enterprise Single Sign-On

Connect Microsoft Entra ID and let your team sign in with their existing corporate credentials, with branded login and automatic team provisioning.

Plan & Drive on the new mobile app

Drivers can group stops with a lasso on the map, optimize them instantly on the device, and navigate turn by turn without leaving the app.

Driver In-App Chat

Drivers and the office can now message each other directly inside the new mobile app. Fewer phone calls, everything in one place.

Driver break management

Configure breaks per driver and have them respected automatically through trip generation and route optimization.

Our biggest public API expansion in some time

Proof of delivery PDFs delivered via webhook, a new rates rules endpoint, richer webhook payloads, and more powerful imports.

Team Portal productivity

Sortable columns and saveable view templates on Trips and Runs, quicker search, and smarter travel distance calculations.

Platform speed and scale

Ten database performance upgrades, dramatically faster high volume imports, and infrastructure modernisation across the platform.

A new mobile platform

We shipped a brand new mobile API, the foundation for a faster, more capable driver experience across our apps.

A refreshed driver app, built on driver feedback

Off the back of the new platform, we rolled out a driver app update focused squarely on the first round of feedback from drivers in the field.

More reliable scanning and camera

We improved item scanning and camera behavior on iOS, so scans are cleaner and the scanning flow is smoother for couriers.

Steadier delivery stop processing

Improvements to how delivery stops are processed, keeping run data accurate and up to date.

More reliable SMS notifications

We strengthened the services behind SMS notifications so delivery and status messages send dependably.

Faster image handling

Improvements to image processing, including proof of delivery photos, so uploads and displays keep pace.

Mobile app updates

General releases across the iOS and Android apps.

Cleaner invoice syncing

Invoice syncing to connected accounting and finance systems is more reliable.

Improved phone lookup

Phone number lookup during job and customer entry works more consistently.

Performance and processing improvements

Behind the scenes upgrades to platform processing, keeping data moving quickly and dependably.

Ongoing platform improvements

General releases across the web platform focused on speed and stability.

Warehouse tools, refined

Continued work on the warehouse portal, including cleaner navigation to warehouse features.

Smoother billing workflow

Improvements to charge processing so account and job charges flow through more reliably.

Better invoicing runs

We refined the invoicing run so billing cycles complete cleanly.

Stronger device and data syncing

Improvements to how devices update and sync, keeping the field and the office in step.

Mobile app updates

General releases for iOS and Android, with sync reliability improvements on iOS.

Accurate order timing

Order detail views now handle dates and times correctly, so scheduled and completed jobs read exactly as they should.

More reliable scanning on iOS

We improved on-the-go scanning on iOS so item scans register cleanly against the right account.

Faster, steadier API and optimization

Behind the scenes work on the optimization service and platform API for quicker, more consistent responses.

Mobile app updates

General releases for both the iOS and Android apps, focused on stability and everyday performance.

Route optimization, more dependable

We improved how the optimization engine handles load data during planning, so large and complex runs plan cleanly and hold their detail.

Customer portal upgrades

Refinements to the customer portal, including how customer records display and behave.

Frequent addresses that work harder

Saved and frequent addresses are more reliable, which speeds up job entry for the stops you visit again and again.

Ongoing platform improvements

General releases across the web platform focused on stability and performance.

Warehouse portal, refreshed

We expanded the warehouse portal inside the app and tidied its layout so warehouse teams can move through pick, pack, and dispatch steps with fewer clicks.

Sharper customer filtering

Customer filtering in the dashboard is now more accurate, so finding the right account or job takes less scrolling.

Ongoing platform and iOS improvements

Several general releases across the web platform and the iOS app, each focused on speed and day to day polish.