Delivery Management Integration for Epicor
Epicor Kinetic manages your manufacturing from job scheduling through shipping. But once products leave the warehouse on your delivery trucks, Epicor loses sight of them. Locate2u provides end-to-end delivery visibility: driver dispatch, route optimisation, real-time GPS tracking, and proof of delivery, purpose-built for manufacturers who deliver their own products.
From Epicor production floor to customer receiving dock
What Epicor does well
Epicor Kinetic is built for make-to-order and make-to-stock manufacturers. It handles job scheduling, production tracking, material planning, quality management, and warehouse operations with deep manufacturing intelligence. Epicor's shipping module creates packing slips, selects carriers, generates shipping labels, and manages basic freight logistics. For discrete and process manufacturers, Epicor is the operational backbone.
The delivery management gap
Epicor's shipping capabilities end at the warehouse dock. Once products are loaded onto your delivery trucks and leave the facility, Epicor provides no tracking, no driver dispatch optimisation, no customer notification capabilities, and no digital proof of delivery. Manufacturers who deliver directly to customers (whether building materials, custom fabrications, industrial equipment, or food products) operate their delivery fleet entirely outside Epicor using paper manifests, phone calls, and manual driver coordination.
How Locate2u completes the picture
Locate2u extends Epicor from the warehouse dock to the customer's receiving area. Customer shipments from Epicor automatically become delivery tasks in Locate2u. Drivers are dispatched with optimised routes, tracked in real time via GPS, and capture digital proof of delivery at every stop. All delivery data flows back to Epicor to close shipment records, trigger invoicing, and provide complete order-to-delivery traceability.
Delivery challenges for Epicor manufacturers
Products vanish after leaving the dock
You invest heavily in tracking production through every manufacturing stage in Epicor. But the moment finished goods are loaded onto your trucks, all that traceability disappears. Your sales team, customer service, and production planners have no idea whether products have been delivered until someone manually updates Epicor hours or days later.
Drivers managed by phone and paper
Your delivery drivers get paper manifests or verbal instructions each morning. Route planning is done by whoever has the most local knowledge, usually one person. If that person is unavailable, routes are inefficient. There is no optimisation, no real-time adjustment when plans change, and no data on how drivers are actually performing.
Paper POD delays invoicing
Drivers collect signatures on paper delivery tickets that must be physically returned to the office before Epicor shipments can be closed and invoices generated. Lost tickets, illegible signatures, and end-of-day data entry backlogs delay your billing cycle and create reconciliation headaches.
Customers expect delivery visibility
Your B2B customers (whether contractors, distributors, or other manufacturers) increasingly expect delivery tracking and ETA notifications. Without these capabilities, your delivery experience falls behind competitors who provide real-time visibility, and customers call your office for updates that your team cannot answer.
Three steps to connect Epicor with Locate2u
Connect Epicor shipments
Link Epicor Kinetic to Locate2u through REST API v2. Customer shipment records with delivery addresses, item details, and shipping instructions automatically flow to Locate2u when shipments are created in Epicor.
Configure your fleet
Set up trucks, drivers, zones, and vehicle capacity rules in Locate2u. Map Epicor shipping priorities and special handling codes to Locate2u dispatch rules. Define how delivery confirmations should update Epicor records.
Dispatch, track, and confirm
Epicor shipments are dispatched to drivers with optimised routes. Customers receive tracking links with live ETAs. Proof of delivery captured on mobile syncs back to Epicor to close shipment records and trigger invoicing.
Delivery features built for manufacturing operations
Truck GPS tracking
Real-time position tracking for every delivery vehicle. Know exactly where your Epicor shipments are from dock departure to customer delivery.
Driver dispatch automation
Assign Epicor shipments to drivers based on truck capacity, location, delivery priority, and driver availability. No more manual morning briefings.
Digital POD to Epicor
Photos, e-signatures, and GPS-stamped confirmations captured at delivery sync directly to Epicor customer shipment records for instant invoicing.
Customer ETA notifications
Automated SMS and email alerts with live tracking links so your B2B customers know exactly when deliveries will arrive at their facility.
Load-aware route optimisation
Routes planned considering vehicle weight capacity, delivery sequence for mixed loads, and special handling requirements common in manufacturing delivery.
Fleet performance analytics
Track on-time delivery rates, cost per delivery, driver utilisation, and delivery exceptions across your Epicor manufacturing shipments.
What Epicor manufacturers achieve with Locate2u
On-time delivery rate for Epicor shipments with optimised routing and real-time dispatch
Invoicing enabled by instant digital POD replacing end-of-day paper manifest processing
Reduction in delivery costs through route optimisation and better truck utilisation
Delivery traceability from Epicor production floor to customer receiving dock