Dispatch & Planning

Dispatch Software That Adapts in Real Time

Locate2u's dispatch software gives your planning team a centralised dashboard for driver assignments, job scheduling and last-minute changes, so you can react in seconds without picking up the phone.

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A Command Centre for Your Dispatch Team

The Locate2u dispatch dashboard combines a live fleet map, job list, driver roster, and schedule timeline in one screen. Drag and drop jobs onto drivers, see capacity at a glance, and push changes to the field instantly.

Split-view dashboard with map, job list, and driver timeline
Drag-and-drop job assignment to any available driver
Visual capacity indicators show each driver's workload and availability
Changes push to the driver app in real time, no phone call needed

Handle Last-Minute Changes Without the Chaos

New orders come in after routes are dispatched. A driver calls in sick. A customer reschedules. Locate2u handles it all. Add, remove, or reassign jobs on the fly and the system re-optimises affected routes automatically, pushing updates to drivers in seconds.

Add new stops mid-route and auto-insert them in the optimal position
Reassign jobs from one driver to another with drag-and-drop
Automatic re-optimisation recalculates ETAs for all affected stops
Reschedule failed deliveries to the next available slot with one click

Plan Ahead with Recurring Schedules and Templates

For operations with regular delivery patterns, create schedule templates that pre-load drivers, zones, and time slots. Clone previous days, set up recurring routes, and plan weeks in advance so your dispatch team starts each day prepared.

Create and save schedule templates for repeating delivery patterns
Clone a previous day's schedule as the starting point for a new day
Set driver availability, working hours, and skill profiles for smart assignment
Week-ahead planning view for long-range scheduling and resource allocation

Dispatch Capabilities

Full Control Over Every Aspect of Dispatch

Dispatch Dashboard

A unified view combining live map, job queue, and driver timeline so your dispatch team has everything they need in one place.

Driver Assignment

Assign jobs to drivers manually with drag-and-drop or let the system auto-assign based on proximity, capacity, and skill match.

Dynamic Scheduling

Add, remove, or reassign jobs at any point during the day. The system re-optimises routes and recalculates ETAs instantly.

Schedule Templates

Save and reuse dispatch templates for recurring delivery patterns. Clone previous days to accelerate daily planning.

Real-Time Alerts

Get notified immediately when a driver falls behind schedule, a job fails, or a vehicle leaves its assigned zone.

Team Communication

Send messages directly to individual drivers or broadcast to your entire team without leaving the dispatch dashboard.

Frequently asked questions

Dispatch planning software is a centralised tool that helps operations teams assign jobs to drivers, manage delivery schedules, and coordinate field activities in real time. Locate2u's dispatch dashboard combines a live fleet map, job queue, and driver timeline so your team can plan, assign, and adapt schedules from one screen.

Automated dispatch eliminates the manual work of matching jobs to drivers by considering driver proximity, vehicle capacity, skill requirements, and availability. Locate2u can auto-assign jobs in seconds, reducing planning time from hours to minutes and freeing your dispatch team to focus on exceptions rather than routine assignments.

Yes. Locate2u's dispatch dashboard supports drag-and-drop reassignment of jobs between drivers at any point during the day. When you move a stop, the system automatically re-optimises affected routes and recalculates ETAs, pushing the updated schedule to drivers' apps in real time.

When new orders come in or existing ones are cancelled mid-day, you can add or remove stops on the fly. Locate2u automatically inserts new stops in the optimal position within the affected route and recalculates all ETAs, so your operation adapts to changes without disrupting the rest of the schedule.

Drag-and-drop scheduling is a visual interface that lets dispatchers assign and reorder jobs by simply dragging them from a job list onto a driver's timeline. Locate2u's dispatch dashboard uses this approach to make job assignment fast and intuitive, with visual capacity indicators showing each driver's workload at a glance.

Yes. Locate2u integrates with popular platforms including Shopify, WooCommerce, Zapier, and Xero, as well as offering a full REST API for custom integrations. Orders from your e-commerce platform or CRM can flow directly into the dispatch dashboard as stops ready for assignment.